History, Mission & Values

Creative Treatments was founded by husband-and-wife team Richard and Mary-Lou Pagella in 1987, following extensive experience in the furniture business. Their goal was simple: to become the interior design community’s one-stop shop for all drapery hardware needs.  

In 2006, Creative Treatments was taken over by Donna Kimble after working alongside the Pagella’s for several years learning the ins and outs of the business.

Fast forward now after 30 years since Creative Treatments was founded, and we are proud to be the one of the longest standing suppliers of drapery hardware in the USA, working with over 10 different manufacturers and assisting thousands of interior designers, retailers, and workrooms in selecting the perfect drapery hardware for their clients home. By offering drapery rods, finials, and other window treatment accessories from so many well known manufacturers, we are sure to find just the product you are looking for. 

With near-endless product variations on the market, decision fatigue is a huge challenge for many of our clients. Because of this, we aim to get to know you and your business more and more each day. What styles are trending with your clients? What type of projects do you typically work on? How custom do you want the drapery hardware to be? These are just a few of the  questions we find important to ask. The better we know you, your business, and your clients goals, the better we plan to make the hardware selection process less timely, and more efficient.   

At Creative Treatments, our clients are at the heart of everything we do. They put their trust in us, and we take that responsibility seriously. Integrity, offering a true benefit, and leaving every client happy are our core values.